So, it’s really satisfying to get some heartfelt feedback to confirm that our commitment is paying off.
Here’s a testimonial we received recently from one of our clients about Steve Boreham (NSW Restorations Supervisor) and his team:
“As way of background, Julie and I have been going through a difficult process with my elderly father (80 this month) having issues in his home in Bowral and then him subsequently moving into a Sydney retirement village.
Long story short, the team at Advanced Buildings (Jason, John and Stephen) have been doing a great job after our insurance claim has taken such a long time to get moving.
Anyway, Wednesday morning I had the pleasure of meeting Stephen (and his team) who were onsite in Bowral at about 7:30am to remove the mould from my father’s ensuite, as well as the walk-in robes. Over the next 2 days, they bagged stuff, removed the ceiling, scrubbed the bathroom (so it literally sparkles), and it is currently being (I think) ozoned.
We wanted to let you know that Stephen was nothing short of brilliant.
We appreciate his team were labour-hire guys, yet as the manager onsite, Stephen was incredibly respectful of the circumstances, understanding and sensitive to the environment he and his team had to work in. He exemplified being a true professional.
We are passionate about business and people who excel. I therefore asked Stephen for your contact details as when we see and experience excellent client service, we want to take time to acknowledge this. Stephen went out of his way to make sure everything went smoothly and we are extremely grateful for his efforts. I’m unsure if Advanced Buildings have internal Client Service Excellence Awards or not, yet if you do we would very happily recommend Stephen.
Stephen, thanks so much for all your efforts over the last couple of days. You are a star!
Best regards, Marc Ring”
Congratulations to Steve and the Restorations Team!